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Healvet USA, Inc.

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Privacy Policy

Healvet USA Inc. (&quot;we,&quot; &quot;our,&quot; or &quot;us&quot;) respects your privacy and is committed to protecting the personal information of our customers and visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

<ul>
	<li>Personal Information:&nbsp;Name, email address, phone number, billing and shipping address.</li>
	<li>Payment Information:&nbsp;Credit card details and transaction history, processed securely through third-party payment providers.</li>
	<li>Device Information:&nbsp;IP address, browser type, and operating system for analytics and security purposes.</li>
	<li>Order Details:&nbsp;Product preferences, purchase history, and veterinary practice information, if applicable.</li>
</ul>

2. How We Use Your Information

We use your information to:

<ul>
	<li>Process and fulfill orders, including shipping and returns.</li>
	<li>Provide customer support and respond to inquiries.</li>
	<li>Improve our website, products, and customer experience.</li>
	<li>Comply with legal obligations and prevent fraud.</li>
</ul>

3. Sharing of Information

We do not sell or rent your information to third parties. However, we may share your information with:

<ul>
	<li>Trusted third-party service providers for payment processing, shipping, and marketing.</li>
	<li>Legal authorities if required to comply with applicable laws or enforce our terms.</li>
</ul>

4. Your Data Choices

You can request access to, correction of, or deletion of your personal information by contacting us at healvet@healfo.com

5. Security

We implement robust measures to protect your information, including encryption and secure data storage. However, no online platform is completely secure, and we cannot guarantee absolute protection.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Please review it regularly for changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: 
Email: healvet@healfo.com 
Phone: +1 213 877 0314

&nbsp;

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Privacy Policy | VetOnly

Privacy Policy

Terms and Conditions

These Terms and Conditions govern the purchase and use of products sold by Healvet USA Inc. on DVM Central. By placing an order, you agree to these terms.

1. General Terms

These Terms and Conditions constitute a binding agreement between you (&quot;Customer&quot;) and Healvet USA Inc. (&quot;Company&quot;).

Products are intended for use by licensed veterinary professionals and related organizations.

2. Orders and Payments

Order Placement:

Orders can be placed online via our platform. Ensure all details are accurate.

Payment:

Full payment is required at the time of purchase. We accept major credit cards and other methods as specified.

Cancellations:

Orders may be canceled before shipment.

3. Shipping and Delivery

Shipping Locations:

We ship within the United States.

Delivery Timeframes:

Products typically ship within 24 hrs . Delays may occur due to unforeseen circumstances.

Shipping Costs:

Calculated at checkout based on location and order size.

​Damaged or Lost Shipments:

Notify us within 5 business days for replacement or refund eligibility.

Healvet USA Inc. will provide tracking information for all shipments. Customers are encouraged to monitor the tracking details and ensure timely receipt. While we will assist in addressing any shipping issues, Healvet USA Inc. is not responsible for lost shipments during transit.

4. Product Warranty and Returns

Warranty:

Our products are guaranteed to meet quality standards. Any defective items will be replaced or refunded.

Returns:

Products can be returned within 30 days of receipt if unused and in original

packaging. Shipping costs for returns are the responsibility of the customer unless due to defect.

Exclusions:

Perishable items or opened kits are non-returnable unless defective.

5. Limitation of Liability

Healvet USA Inc. is not responsible for damages or losses resulting from misuse or improper handling of products.

Liability is limited to the cost of the purchased product.

6. Intellectual Property

All product names, trademarks, and content on our platform are owned by Healvet USA Inc. or its licensors and are protected by law.

7. Governing Law

These Terms and Conditions are governed by the laws of the State of Delaware, without regard to its conflict of law provisions.

8. Modifications to Terms

We may update these terms periodically. Continued use of our services indicates acceptance of the updated terms.

9. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: healvet@healfo.com

Phone: +1 213 877 0314

Terms and Conditions | VetOnly

Terms and Conditions

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