Thoracoscope

Find top-end veterinary endoscopy equipment and support from Endoscopy Support Services, Inc. at DVM Central. Quality you can trust!

Endoscopy Support Services, Inc. | Dvm Central - USA Vet Supplier

Endoscopy Support Services, Inc.

Discover a full range of endoscopic tools at Endoscopy Support Services on DVM Central. Equip your practice with the latest in veterinary technology.

All Products  | DVM Central - Vet Endoscopy Support Services

ESS Vet Multi-Procedure Laparoscopy Instrument Set

Vet Disp. Ellipsoid-cup Forceps (2.3mm X 230cm, Bx Of 10)

2.0mm Mini Hysteroscope (0-deg)

Trocar Sleeve 1.7mm Diameter Scope Working Length 104mm

Veterinary USB 3.5-Meter Videoscope

Veterinary Mini Pelican (2.3mm X 230cm)

Esophageal Dilation Catheter

Reusable Channel Cleaning Brush

Veterinary Jumbo Oval Loop Xtra Large Snare

Vet 410mm Sterilization Tray

Ambu(Tm) Vet Er Foreign Body Retrieval Set

Custom Guttural Pouch Probe

Three Prong Grasper - 2.4mm x 170cm

Vet Four Wire Helix Basket Retriever

WA-03 Pentax Eyepiece Adapter

'The Ratigator' Combo Retriever (1.8mm x 210cm, 8mm Jaw)

Icap Hd Usb Digital Endoscopy Camera, Coupler, Icap 5

'The Ratigator' Combo Retriever (2.4mm x 230cm, 15mm Jaw)

This privacy notice discloses the privacy practices for www.endoscopy.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

• What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (such as name and shipping address) and financial information (such as a credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 845-277-1700 or via email to webmaster@endoscopy.com

Privacy Policy | VetOnly

Privacy Policy

PAYMENT TERMS:

We accept: American Express, Visa, MasterCard, Discover, C.O.D., or pre-payment by check, wire transfer or PayPal.

For international orders, pre-payment by wire transfer or PayPal only. 

Hospitals and Universities:
All orders need to have a signed Hospital or University Purchase Order hard copy sent (fax or email PDF). We can no longer accept a P.O. number only.

Bank wire transfer fee is $45.00USD plus any other fees assessed by the banks at time of transaction for international. This is for a SINGLE bank-to-bank transaction, and the fee must be included in with the total value of the purchase. If a 3rd party bank has to be involved in the process, the transfer fee is multiplied by however many banks have to hand-off the transaction.

For all PayPal transactions: a transaction fee of 4.75% (0.0475) is assessed on the total amount of the invoice (which includes the final cost of shipping).

Returned (bounced) Checks: There is a $35.00USD fee for all returned (or bounced) checks.

Past-Due Invoices:
Should it be necessary, after all manner to collect on a debt owed has been exhausted - including (but not limited to) multiple reminder notices mailed to the billing address, e-mails, phone calls, payment agreement or charges made to a credit card in the customer's account file - to send the past due invoice(s) to a collection agency, the customer is responsible for ALL associated fees and/or charges incurred in pursuit of satisfying said debt.

NOTE: If you cannot pay by the means listed above, please contact ESS at 1 (845) 277-1700 for other options such as our ESS-PAY(tm).
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SHIPPING:

We can ship anywhere in the world. ESS® repairs and products are shipped via UPS Ground (domestic) or FedEx International Economy (for non-domestic shipments) unless otherwise specified. F.O.B. Brewster, New York. Buyer is responsible for all shipping charges - including all customs, duties, taxes and other fees associated with the import of shipped packages to foreign destinations (shipments outside of the United States).

*** NOTICE RE: INTERNATIONAL SHIPMENTS ***
Foreign/non-domestic shipments: if the receiving party (customer) in a non-U.S. shipping destination refuses to make payment on their country's import fees, refuses the shipment from ESS, Inc. and said shipment is returned to ESS, Inc. in Brewster, NY, USA, a 20% Return and Restocking Fee will be assessed on that refused package to cover the costs associated with returning the order back to ESS, Inc.
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PRICES AND TAXES:

Prices in effect at time of order will prevail. ESS® reserves the right to change prices without notice. For most current prices, please call ESS®, Inc. directly:

Prices on this website should reflect our current prices. If you notice a discrepancy on this site, please contact us immediately by phone, or copy the URL address in your browser, and e-mail it to us with a description of the problem you noted. Use our online form to send the e-mail.

INTERNET SALES TAXES
Some States have a "Use Tax" as in the States of Washington and New Jersey. You may be responsible for taxes on goods purchased on The Internet. Please talk to your accountant or your State Tax Department. ESS is NOT responsible for tracking or assessing these taxes.

INTERNATIONAL:
Endoscopy Support Services, Inc. (ESS, Inc.) does not take any responsibility for customs, duties, and/or taxes assessed to the importation of shipped packages to a foreign destination. It is the responsibility of the receiving party (customer) to make payment on these fees in accordance with their Country's Customs Authority and/or Internal Revenue Authority.
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WARRANTY:

New products on our web store will have their warranty on the product page or product category. If an item does not have warranty information, please call ESS at 1-845-277-1700, or email us with our online form with the product in question for its warranty information.

Most equipment in our Used/Refurbished Equipment section have a 90-day limited warranty. Used endoscopes priced at $5,000 or above have a one (1) year limited warranty unless otherwise indicated.
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RETURNS:

• Returns MUST be made within ten (10) days of receipt of order (this includes products purchased through our eBay account).
• An RMA (Return Merchandise Authorization) number must be obtained before items are returned. Contact ESS, Inc. at 1 (845) 277-1700 to obtain your RMA number.  Alternatively, you can use our "Contact Us" form, but you must provide your complete company information and an Invoice number for us to reference.
• Equipment must be shipped back prepaid to ESS, Inc. within one (1) week after RMA number is received.
• Equipment/accessories must be unopened and unused.
• The condition of item(s) upon return will be determined by ESS, Inc.
• ESS, Inc. does not refund any sales taxes or shipping charges that were originally assessed and invoiced when a return is accepted, and account credit or a refund check is issued on the return (unless otherwise stated).  Refund values are for the value of the item/product only.
• All items for return will be subject to a 15% restocking fee.
• Items damaged in shipping due to improper packaging/protecting the items will not be credited/refunded.
• Special-order (custom) items are not returnable or refundable.
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LEASING:

For purchase of new and/or refurbished equipment, many different options are available. Custom leasing arrangements can also be made. Please call for details - 1-845-277-1700.
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SPECIAL ORDER ITEMS:

Any item which is not designated by a part number in the Item Number column on our invoice, is considered a Special Order. Special Order items may require a non-refundable deposit and once purchased, these items cannot be returned. Reusable forceps, graspers/retrievers with the letter "C" at the end of the part number are considered special order items.  Also many products that begin with the letters "SP-" and are separated with a dash ("-") are also special order or clearance items sold "as is" with no refunds. The sales orders, quotes or invoices will indicate if an item is a special order or not.

Only returns for manufacturer's warranty repair or exchange will be accepted, unless otherwise indicated on your sales quote/order/invoice/lease.  For warranty return, please follow "RETURNS" (Return Merchandise Authorization) procedure.
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WIRE TRANSFER INFO.:

NOTE: Please call ESS, Inc. directly for wire transfer information: 1-845-277-1700.

Wire transfer fee: $35.00USD per transaction (within United States); $45.00USD per transaction for International wire* (this does not include fees charged by the customer's bank)  The fees must be included in with the total value of the Invoice you are paying!

Fee is for a single bank-to-bank transaction.  If the wired funds are handed-off to multiple banks, the fee is multiplied by the number of banks involved (i.e.: Your bank to intermediary bank to ESS bank account = $35.00 multiplied by 2 to equal $70.00 total transfer fees).

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Terms and Conditions

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